When a client has a problem with a glazed door or a window with fittings, they don't always know whether to call a locksmith or a glazier, and clearing this up from the first contact saves wrong visits from both professionals.
When to call the locksmith
If the problem is in the lock, the cylinder, the hinges, the locking mechanism or the opening of the door itself (even if it has glass panels), the job belongs to the locksmith. Also if it's a matter of installing a grille, an automation or reinforcing the security of an access with a glazed surface.
When to call the glazier
If the problem is the glass itself (broken, scratched, misted through failure of the seal in a double-glazed unit) or a pane has to be replaced or cut to size, the job is for a glazier, who handles the glass itself, not the metalwork of the whole.
When both are needed
On large-format glazed doors or screens with glass fittings, it's common for both trades to work together: the glazier for the glass itself and its specific fixings, and the locksmith for the opening, locking or motorisation system. Coordinating who does what from the quote stage avoids duplicate visits to the client.
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