Closing a job "by word of mouth" with a known or trusted client seems quicker and friendlier, but it is one of the most common causes of conflicts that are afterwards very hard to resolve without a reference document.
What is lost without a written quote
Without a document with the items, price and agreed conditions, any discrepancy about what was included or how much was agreed is left to what each party remembers, with nothing objective to turn to. This harms both the client and the professional in case of disagreement.
The written quote also protects the professional
A detailed quote signed by the client records what was included and what wasn't, which avoids claims for work the client assumed was included but was actually an extra. It is a protection tool for the professional as much as for the client.
It doesn't have to be complicated
A written quote doesn't have to be a long or complex document: it is enough to set out items, price, timescale and basic conditions clearly. Digital tools that generate the document in minutes remove the excuse of "not having time" to do it in writing.
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